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- Refer a Family
You already know the family who needs us.
A neighbour carrying too much alone. A family asking around for reliable support at home. Someone leaving hospital with no plan. Point them to VitalStaff Care. When they become a client and complete their first 40 hours of care, we thank you with $100. If you are a PSW and want the hours, the case is offered to you first.
Three steps, one rule
You never hand us anyone's phone number. The family reaches out to us, and you register your referral so the thank-you reaches you.
Tell the family about us
Give them our number, (437) 324-0754, or send them to vitalstaff.ca. They book a free care consultation with Leaticia, our Care Manager.
Register your referral
Fill in the short form below so we know it came from you, and ask the family to mention your name when they call. Both sides matched, no confusion.
Receive your $100
Once the family completes their first 40 hours of care with us, we send $100 by e-transfer. Members of our PSW team receive it through payroll.
Keep the family. Lose the risk.
If you work in care, families ask you about private hours all the time. Taking it on alone means no insurance, no backup when you are sick or travelling, no payroll, no WSIB. Refer the family to VitalStaff Care and, if you are on our roster and available, the case is offered to you first. You keep the relationship. We carry everything else.
- First call on the case you referred
- Insurance, WSIB and payroll handled
- A team behind you when you need time off
- The $100 thank-you on top
Not on our roster yet? Apply in 5 minutes. Screening and document checks apply to everyone on our team.
Simple, and they protect you too
Not your current employer's clients
Many PSW contracts include a non-solicitation clause. Please check yours. A neighbour, someone from your community, a family whose case has ended, or a family who asked you privately are all fine.
The family contacts us
You give them our number. We never ask you for theirs. This respects the family's privacy and keeps you clear of any confidentiality concern.
One thank-you per new client
The $100 is paid once per new client household, after they complete their first 40 hours of care with us. It rewards a real family being cared for, not a name or a number.
Tell us it came from you
Takes one minute. Do not include the family's phone number, address or any health details. Just enough for us to match your name when they call.
Referral questions, answered
Anyone. PSWs, nurses, other healthcare workers, neighbours, friends, faith communities and small business owners across the GTA. You do not need to work in care to refer.
Once the family you referred becomes a VitalStaff Care client and completes their first 40 hours of care. We send the $100 by e-transfer. If you are on our PSW team, it is paid through payroll.
No. We do not accept referrals of your current employer's clients. Many PSW contracts include a non-solicitation clause, so please check yours. A neighbour, someone from your community, a family whose case has ended, or a family who asked you privately are all fine.
No. You give the family our number and they contact us. Register your referral here so we know it came from you, and ask the family to mention your name when they call. This protects the family's privacy and keeps you clear of any confidentiality concerns.
Yes, that is the idea. If you are on our roster and available, the case is offered to you first. You keep the family, and VitalStaff Care carries the insurance, payroll and WSIB, with a team behind you. Screening and document checks apply to everyone on our team.
Looking for work as a PSW?
Fair pay, consistent scheduling, shifts close to home, and a team that answers the phone. Join the VitalStaff roster.